EFFECTIVE DATE: April 20, 2026
Spark Perceptions currently only ships to the following States within the United States. If you reside outside of these states, we do not ship there. Please check back for updates.
Alaska, Arizona, California, Colorado, Connecticut, Delaware, Illinois, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Jersey, New Mexico, New York, Ohio, Oregon, Rhode Island, Vermont, Virginia, Washington, District of Columbia
Due to our automated systems, we cannot edit a shipping address once the order has been placed, submitted & processed. Please be sure to thoroughly proof-read your information before submitting your order.
Order Processing Time
Orders take 3-5 business days to process prior to shipping, followed by up to 10-21 business days for delivery. There are no express or upgraded shipping options. Once an order has been submitted, it cannot be cancelled or edited. For high order volumes, shipments may be delayed slightly. If there is a significant delay, we will notify you via email.
Customized Products – Important Notice
Some of our products are customized or made-to-order, which require additional processing time at the factory.
By placing an order for a customized product, you acknowledge and agree to the following:
- Production Time: Customized items may require an additional 7–21 business days for manufacturing before shipment
- Total Delivery Time: The total time to receive your order will be production time + shipping time
- Delays: Production timelines may vary depending on order volume, complexity, and factory scheduling
Customized products will take significantly longer to ship and deliver compared to standard items.
We strongly recommend that customers carefully review product descriptions and ensure they are comfortable with the extended timeline before placing an order. Customized and made-to-order products are non-cancellable once production has begun and are not eligible for expedited shipping.
Shipment Confirmation & Tracking
Tracking information will be automatically sent to the email address used to place the order once your order has shipped. Tracking information may take 24–48 hours to update.
Shipping Issues
We are not responsible for:
- Incorrect shipping addresses provided at checkout
- Delays caused by carriers or unforeseen circumstances (weather, customs, etc.)
If your package is lost or significantly delayed, please contact us and we will assist you.
Contact Us
If you have any questions about your order or shipping timelines, please contact us at: support@sparkperceptions.com
